Characteristics of Knowledge Organizations

Characteristics of Knowledge Organizations
(MAKE Criteria)

The eight characteristics below are key knowledge performance dimensions that are visible drivers of world-class knowledge organizations. These are also called the MAKE criteria. Organizations nominated as participants of MAKE Study are measured their commitment and maturity based on these eight criteria.

1. Creating an enterprise knowledge-driven culture
Menciptakan budaya perusahaan yang didorong oleh pengetahuan

2. Developing knowledge workers through senior management leadership
Mengembangkan knowledge workers melalui kepemimpinan manajemen senior

3. Delivering knowledge-based products / services / solutions
Menyajikan produk/jasa/solusi berbasis pengetahuan

4. Maximizing enteprise intellectual capital
Memaksimalkan modal intelektual perusahaan

5. Creating an environment for collaborative knowledge sharing
Menciptakan lingkungan untuk berbagi pengetahuan secara kolaboratif

6. Creating a learning organization
Menciptakan suatu organisasi pembelajar

7. Delivering value based on customer knowledge
Memberikan nilai berdasarkan pengetahuan tentang pelanggan

8. Transforming enterprise knowledge into shareholder value
Mentransformasikan pengetahuan perusahaan menjadi nilai bagi pemegang saham

For more details please see MAKE Framework ...